Privacy Policy

Koko Genetics™

This legal notice regulates the operation of the website https://www.kokogenetics.com/en (hereinafter, "the website"). In compliance with the provisions of Law 34/2002 of July 11, on information society services and electronic commerce, the visitor is informed that the data of the person responsible for the website are:

CIF: B98649494

e-mail: [email protected]

Location: Arquitecto Mora, 5 - 4 Valencia, 46010, Spain

Cookie Policy

It is informed that web analysis services are used to help analyze the use that Users make of the website and improve their experience. In no case are they associated with identifying data of any kind. For more information on the cookie policy related to this website, please consult the following link: Cookie Policy.

Applicable legislation

In general, the relationships between the owner of this website and the users of the presented services are subject to Spanish legislation and jurisdiction.

The User is informed, and accepts, that accessing this website does not imply, in any way, the initiation of a commercial relationship. The website owner reserves the right to make, without prior notice, any modifications they deem appropriate to their websites, including changing, deleting, or adding both the content and services provided through the website and the manner in which they are presented or located on their servers.

All trade names, trademarks, or distinctive signs of any kind contained on this website are the property of their respective owners and are protected by law.

The presence of links on the website is for informational purposes only and does not imply any suggestion, invitation, or recommendation regarding those links.

Data Protection

In compliance with the provisions of Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI), the user is informed that:

1. Collection and Use of Personal Data. The personal information that may be requested from the user in the different forms on this website will never be used for purposes other than those defined in this policy. The personal information requested will always be the minimum necessary to provide the service, and unless expressly authorized by the user or required by law, it will not be shared with third parties.

2. Purpose of Processing. The data collected on this website will be included in a process called "Web Contacts," whose purpose will be:

◦ Responding to inquiries.

◦ Managing user comments.

◦ Including, if confirmed by the user, in a mailing list to receive periodic communications.

3. Information on Processing. In accordance with the EU General Data Protection Regulation, the user must receive timely and specific information about the data controller and the purposes and uses of the processing. To this end, this list details the processing activities carried out by the owner of this website:

◦ Web contacts.

◦ Clients and Users.

◦ Suppliers and third-party collaborators.

◦ Human Resources.

4. Data Collection. The collection of data on this website is carried out through the following forms:

◦ Contact Form: The name and email address are collected in order to respond to the user's inquiry. Another purpose associated with this form is to include, if the user chooses, the contact details in a mailing list to receive periodic communications.

◦ Subscription to Mailing List: The name and email address are collected for the purpose of including the user in a mailing list to receive periodic communications.

◦ Social Media Giveaways: Through the promotions and giveaways we run on our social media platforms, we may collect information such as name, email address, and other relevant data for managing the giveaway, communicating with winners, and sending prizes. Additionally, in some cases, participants may choose to subscribe to our mailing list to receive updates and offers.

4.1 Giveaway Management and Communication with Winners

The winners of our giveaways are selected randomly using certified online tools such as Sortea2, AppSorteos, or similar, ensuring the transparency of the process. Once a giveaway is completed, the winner or winners will be announced on our social media and/or contacted directly via email or private message on the corresponding social network. If the winner does not respond within two days from the first contact attempt, a new winner will be selected following the same procedure.

For the prize delivery, we may request additional information such as a shipping address in the case of physical prizes. If the winner does not provide this information within the indicated period, the prize will be reassigned to another participant.

We reserve the right to modify the giveaway conditions or cancel the participation of users in case of detecting fraud or non-compliance with the established rules.

5. Data Communications. Your personal data may be communicated to the following recipients:

◦ Hosting companies.

◦ Web analytics companies.

◦ Payment platforms.

6 We do not sell your personal data to third parties under any circumstances.

7. Prohibition of Registration for Minors. Minors under thirteen (13) years old must not provide their personal data without prior consent from their parents or guardians. If it is detected that a minor under the age of 13 has provided personal data without such consent, the data will be deleted as soon as possible.

8. Data Security. Koko Genetics adopts the necessary technical and organizational measures to ensure the security of personal data and to prevent its alteration, loss, processing, or unauthorized access, in accordance with the state of technology, the nature of the data stored, and the risks to which they are exposed, whether arising from human action or from the physical or natural environment.

9. User Rights. The user can exercise their rights of access, rectification, cancellation, and opposition at any time by writing to the email address [email protected], attaching a copy of their ID or passport. Additionally, the user has the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.

10. Updates and Changes to the Privacy Policy. The owner of this website may modify this Privacy Policy based on legislative, regulatory requirements, or to adapt the policy to the instructions issued by the Spanish Data Protection Agency. Therefore, users are advised to visit it periodically. If significant changes are made, users will be notified through the website or by email.

11. Express Consent. As a user, you declare that you have been appropriately informed about the data protection policies of this website, accepting and consenting to the processing of your data by the owner for the purposes set forth in this policy.